Friday, March 8, 2013

"Chris was absolutely amazing and did everything he could to make the experience as pain-free as possible." - Shantal L.

shantal laviolette Mar 07, 2013
QualityExcellentAppealExcellentServiceExcellent
 
I took my 2013 Cube in for work on the built-in microphone. My car was assigned to Chris Del Frate, one of the service managers at Melloy. Chris was absolutely amazing and did everything he could to make the experience as pain-free as possible. I live 3 hours from Albuquerque and only come into town infrequently. Chris worked with me to schedule me in on the one day I would be there and made sure the car was available for pick up when I came from the airport, even though it was hours after their offices had closed. Wow. This was truly a unique experience when it comes to customer service of any kind. I love, love, love my Nissan Cube, and I couldn't be more thrilled to have a dealership which employs people like Chris to take care of their customers.
 
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