Tuesday, September 25, 2012

Keep up the great service Zeke!

Dealer_rater
Burgess W
Albuquerque, NM
Sep 24, 2012
PreSale: My car was old. I decided to buy a new car. My mechanic told me that Nissan and Hyundai were the brands that required the least maintenance. I wanted a "bottom-line" vehicle. Accent was too small. Versa was just right and had great gas MPG.
Melloy Nissan @ Albuquerque: I checked every Nissan dealer in New Mexico. Melloy Nisson had the most inventory and had outside and interior colors that I liked. I chose a 2012 Nissan Versa SV. Titanium outside with sandstone interior. I went from a 2002 vehicle with 140,000 miles to a brand new Versa and USAA dropped my six month insurance premium because the Versa has loads of safety features.
My Salesman: Zeke De La Rosa chose me to be his customer. Zeke was great! Zeke is the kind of buddy you want to go out and have a beer with after church! He explained everything and guided the process. I was never left out to dry. He was there from the start to the finish. The Versa I bought was spotless and ready to go. It even had a full tank of gas. Melloy Nissan is to be commended for their service!
Customer Service: I had a few questions after the purchase. Paula Ramos and Jenette Padilla called me numerous times and explained the complex mathematical algorisms used to determine the price of a Versa SV. This was post-graduate. Way above my doctorate, but I sincerely appreciate their efforts and commend Melloy Nissan for having such good employees.
Recommendation: 1.If you have a very used car, sell it yourself or give it to a charity. Used car trade-ins complicate the purchase process. 2. Use the web site only as a guide. Once the war (purchase) starts all plans go out the window. 3. Use Zeke.
4. Remember, no matter what happens, you are getting a very good vehicle!

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